FAQ
Frequently Asked Questions about MiniExcas
What types of equipment does MiniExcas provide?
We offer a wide range of compact machinery, including mini excavators, compact track loaders, bulldozers, forklifts, and more—built for efficiency and reliability on demanding job sites.
Who are your compact excavators designed for?
They’re ideal for landscapers, builders, farmers, rental companies, and anyone who needs powerful machines for tight or limited spaces.
Do you offer financing options?
Yes—flexible financing is available. Contact our sales team to explore plans tailored to your needs.
How long does order fulfillment take?
Orders are typically fulfilled within 72 hours after payment confirmation.
How long does shipping take?
Shipping usually takes 5–14 business days after fulfillment, depending on your location.
Do you sell attachments for other brands?
Yes. We offer heavy-duty attachments compatible with most compact excavators and mini skid steers.
Is there technical support after purchase?
Yes—every machine includes a 1-year parts warranty plus free email support with responses within 48 hours.
What maintenance support is available?
We provide genuine parts, technical assistance, and maintenance guidance to keep your machinery performing at its best.
Is operator training available?
Yes—operator training led by certified professionals covers safety and best operating practices.
What is the product warranty?
All equipment is backed by a manufacturer’s warranty covering parts and labor. Specific terms may vary by model.
Where can I get spare parts?
Order genuine parts on miniexcas.com or contact our parts team for assistance.
Can I return equipment if not satisfied?
Yes—please see our Return Policy and contact support for an RMA and instructions.
How can I reach customer support?
Phone: +1 (858) 878-4566 • Email: support@miniexcas.com • Visit: 2522 S Malt Ave, Commerce, CA 90040
What safety features are included?
Our machines feature ergonomic controls, emergency-stop functions, and integrated safety systems to protect operators.
Where can I track my order?
You’ll receive a tracking code within 72 hours of payment confirmation for attachments. For machinery deliveries, our driver will contact you one day prior to arrival. Track your order here.